How do I see my claims online?
It’s easy! You can view your claims by logging into your member account or through the Pivot Health mobile app. With single sign-on technology, you can view your claims history in just a few clicks.
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What address do I need to cancel my insurance policy?
- agoyal
You can cancel by email. To end your insurance policy, email Client Services at clientservices@insurancebenefitadministrators.com with your plan ID number and the date you wish your coverage to end.
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How do I sign up for a short-term health plan?
- November 2, 2020
- agoyal
It’s easy! Just visit Pivot Health online, run a free quote, review and compare your plan options, be sure to read the exclusions and limitations, and select your plan. You can enroll in about five minutes or less.
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Is chiropractic covered under my policy?
- agoyal
No, chiropractic is not covered under a short-term health insurance plan.
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How do I get a doctor referral?
- agoyal
You do not need a referral to see a specific doctor. However, most procedures require pre-authorization in advance of an appointment. Contact the pre-certification line on the back of your ID card to pre-certify: 866.317.5273. Failure to pre-certify carriers a reduction in benefits by $500.
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What approved medications are covered?
- agoyal
We recommend contacting the pharmacy telephone number on the back of your ID card to find out what medications are covered under the pharmacy formulary schedule. It changes yearly so drug coverage is subject to change.
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How do I make a payment?
- agoyal
When you enroll in a Pivot Health plan you make your first monthly premium payment at the time of application, no matter what your start date is. We accept credit cards or you can sign up for automatic withdrawals from a bank account. Then, subsequent withdrawals will be taken from…
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How do I terminate my coverage?
- agoyal
To end your plan policy, email Client Services at clientservices@insurancebenefitadministrators.com with your plan ID number and the date you wish your coverage to terminate.