The doctor does not take or refused to accept my plan. What should I do?
Here are benefit verification instructions for providers: 1.Tell your provider Pivot Health plans are underwritten by insurance carrier Companion Life...
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My doctor/hospital facility billed me for the remainder of my bill, even though insurance already paid them. What should I do?
If your provider bills you for the remaining balance after receiving payment, the member may refer that bill to Insurance... -
Do I get prescription discounts?
Yes. The prescription drug vendor is Cerpass Rx. Every health plan includes prescription discounts for qualified medications. To find a... -
I just moved. How do I change my address on file?
Call Insurance Benefit Administrators at 844-630-7500 or email clientservices@insurancebenefitadministrators.com. -
How do I change my payment method?
Call Insurance Benefit Administrators at 844-630-7500 or email clientservices@insurancebenefitadministrators.com.