Are there network restrictions?
Yes and no – it depends on the type of plan you select. If you purchase an “all-access” plan with...
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I bought consecutive STM policies. Do I get a new ID card when my current policy expires?
Yes. About 15 days before your first policy expires you will get notice that your second policy is coming up,... -
How do I cancel my policy?
To cancel your policy, email your request to clientservices@insurancebenefitadministrators.com. -
Where can I find the full benefits of my coverage?
When you enroll you will receive several emails, one containing account login information. Once your account is set up you... -
How do I submit a claim?
Your provider can submit a claim to the address on the back of your ID card. Claims can be sent...