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Who do I contact if I have questions about short-term medical insurance?

Questions regarding short term health insurance benefits: Client Services Phone: 844-630-7500 Email: clientservices@insurancebenefitadministrators.com Mail: Insurance Benefit Administrators P.O. Box 2943...
Who do I contact if I have questions about supplemental insurance?

Questions regarding supplemental insurance benefits: Client Services Phone: 844-630-7500 Email: clientservices@insurancebenefitadministrators.com Mail: Insurance Benefit Administrators, P O Box 2943, Shawnee...
How do I get my ID card?

When you enroll in a Pivot Health plan you receive an email that same day with instructions on how to...
How do I know the status of a medical claim?

You will receive an Explaination of Benefit (EOB) from IBA explaining how your claim(s) will be paid. If you have...
Will I be contacted before my policy expires?

Yes. You will receive an email from Insurance Benefit Administrators (IBA), whom Pivot Health partners with for the administration of...

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