Does the initial billing draft occur immediately?
Yes, the initial draft will occur immediately.
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Which payment methods are accepted and what credit cards are accepted?
- ryeon
Payment is by credit card or automatic withdrawal from a bank account. Cards accepted include Visa, Mastercard and Discover.
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What are the non-insurance benefits?
- ryeon
When you purchase a supplemental health insurance plan you also gain membership in Communicating for America (CA), a national association established in 1972. Discount benefits include unlimited doctor telemedicine consultations, discount prescription drugs, discount vision, and eyeglass wear, and on the higher tier plan, roadside reimbursement.
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What is covered by this supplemental insurance policy?
- ryeon
The Pivot Health supplemental health insurance plan covers a multitude of accidents, illnesses and hospitalizations so you don’t have to guess what type of supplemental plan you need to buy. The plans help protect individuals and families from financial hardship should they experience an unexpected accident, or illness that results…
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Do I have to answer any medical questions when applying for supplemental health insurance?
- ryeon
None whatsoever! Supplemental insurance offered through Pivot Health is guaranteed issue, meaning, anyone can apply and get accepted.
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How can I buy a supplemental health insurance plan?
- ryeon
You have two options for purchasing a supplemental health insurance plan. 1) You can also purchase supplemental insurance when you enroll in a short-term health insurance plan on the same application with no additional questions, or 2) You can enroll in a supplemental plan directly through a Pivot Health Preferred…
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Who do I contact if I have questions about short-term medical insurance?
- ryeon
Questions regarding short term health insurance benefits: Client Services Phone: 844-630-7500 Email: clientservices@insurancebenefitadministrators.com Mail: Insurance Benefit Administrators P.O. Box 2943 Shawnee Mission, KS 66201-1343
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Why don’t you have a provider directory I can check?
- ryeon
Our short-term medical plans have multiple provider options. Economy, Choice, Standard and Deluxe plans do not have a network. You can see any doctor or hospital you would like. Core plans utilize the First Health Network and you can access its doctor directory here. If you have a Quantum health…
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Where do I find my short-term medical ID card?
- ryeon
Your ID card is available for download through the member login on Pivot Health. (The “Login” button and “For Members” dropdown in the upper right corner.) If you have not previously set up an account password or forgot your password, select “My Account” from any page and click “Forgot your…
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How are providers paid?
- ryeon
If you have an open all-access network and not a PPO plan, our claims department reimburses medical providers based on a percentage above Medicare Reference Based Pricing amounts. When bills are received, they are repriced according to the Medicare fee schedule. Payment is made to the provider based on this…